DDS Service Code 883 โ€” NEMT Brokerage

Safe, Reliable Transportation for Every Participant

Transport Dispatch Alliance coordinates non-emergency medical transportation for individuals with intellectual and developmental disabilities across the state of California. We connect regional centers with credentialed providers โ€” every trip scheduled, tracked, and compliant.

What We Do

TDA is a centralized transportation brokerage. We do not own or operate vehicles. We manage the entire coordination layer between regional centers and credentialed providers.

Scheduling & Dispatch

Trip requests processed and assigned based on participant needs, provider availability, route efficiency, and vehicle accessibility requirements.

Real-Time Tracking

Every trip monitored from pickup to drop-off. GPS tracking, ride-time alerts, and immediate service recovery when disruptions occur.

Compliance & Credentialing

Every provider verified. Every trip documented. Full alignment with Title 17 CCR, DDS directives, and regional center requirements.

How It Works

1

Authorization

Services authorized through the IPP process at the regional center.

2

Scheduling

Dispatch builds optimized schedules based on needs and geography.

3

Assignment

Trips matched to credentialed providers by vehicle type and location.

4

Monitoring

Real-time GPS tracking and ride-time alerts on every active trip.

5

Reporting

Auditable records aligned with DDS billing and documentation requirements.

21

Regional Centers Statewide

491K+

Consumers Served by DDS

24/7

Dispatch Monitoring

100%

Provider Credentialing

Ready to Work Together?

Whether you're a regional center looking for a reliable transportation broker or a provider seeking consistent trip volume, TDA is ready.

Learn About Our Services